Refund Policy

Last updated: July 12, 2024

Thank you for shopping with us. We are committed to ensuring you are satisfied with your custom-made art. Please read our policy carefully.

Custom-Made Products

Because each portrait is a unique, personalized item created just for you, we are unable to offer refunds or accept returns for change of mind. All sales of custom products are final.

We encourage you to review your selected style and uploaded photo carefully before finalizing your order.

Damaged or Incorrect Items

We will replace or refund products that are defective, damaged in transit, or if you received the incorrect item.

If you receive a damaged or incorrect product, please contact us within 14 days of delivery. To help us resolve this for you quickly, please email us at [email protected] with the following information:

Your order number
A photo of the damaged or incorrect item
A brief description of the issue

Our team will review your request and arrange for a replacement or a full refund to your original payment method.

Contact Us

If you have any questions about our Refund Policy, please do not hesitate to contact us at [email protected].